Making a Booking
Whilst making a booking with Memorable Moments, a makeup application can be made up to 1 day before, if appointments are still available. Mobile bookings are to be confirmed via email, once a 30% deposit of total cost is secured. Studio appointments will be confirmed, when booked online with a $40.00 non-refundable deposit is paid, following a sent email confirmation.
When booking an appointment with Memorable Moments you agree to share any/all information on skin/face/scalp regarding, sensitivity, allergies or conditions that could hinder the performance of the service selected, or effect your skin/body. This also includes any past makeup reactions or sensitivity you may have had. Memorable Moments will not perform the service if there is evidence of severe contagious infections, for example, conjunctivitis or head lice.
Should a reaction occur, requiring medical attention or not, it is agreed that the makeup artist at Memorable Moments is not legally liable or responsible for injury and/or ailment of any kind.
Memorable Moments will still commit to the service if you have allergies or sensitivities, however, the condition is to be advised prior to your appointment.
Any personal information shared with Memorable Moments will remain private.
In conditions when a parking fee may apply, the client will be required to cover the charges when a makeup service is being done. For example Hotel parking or meter parking.
Memorable Moments reserves the right to change any price at any time without notice to the customer. This excludes all bookings whereby a deposit has been paid in full.
Memorable Moments reserves the right to take photographic or film records of any of our makeup applications or hairstyling created, for promotional and/or commercial purposes.
Payment, Deposits & Cancellations
To secure an appointment with Memorable Moments, all STUDIO appointments require a $40.00 non-refundable deposit. The remaining amount can be paid on your appointment date via provided EFTPOS machine at studio, or with cash. This deposit is strictly not refundable in any circumstances and is also not transferable to future appointments if cancelling your booking. PLEASE ensure to commit to this appointment before booking.
All MOBILE & WEDDING appointments require a 30% non-refundable deposit, including travel costs. This will be sent via email with your detailed invoice. Wedding date will not be secured until the deposit is paid.
Deposits and trial cost refunds are at the sole discretion of Memorable Moments.
In the circumstance that you need to unfortunately cancel your booking, please email Memorable Moments at your earliest convenience to cancel your booking and forfeit your deposit paid.
In the circumstance that Memorable Moments is to cancel your booking, your deposit will be refunded via Eftpos transfer, within 7 business days.